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How to Report a Hazardous or Unsafe Product

If anyone is using a consumer product and experiences an event that makes you feel the product may have been faulty, it is highly recommended that you immediately contact the manufacturer or company selling the product in question.

If you are unable to find a contact number, or if the company's response does not resolve the issue for you, the next step is to notify one of the Federal Agencies that have responsibility for regulating various products and food items. For your convenience, we have provided links to the appropriate contact page for each agency.
 

National Highway Traffic Safety Administration (NHTSA) - Responsible to investigate safety defects in motor vehicles, equipment and child safety seats. http://www.nhtsa.dot.gov/hotline/hotline.html

Consumer Product Safety Commission (CPSC) - Responsible to "protect the public against unreasonable risks of injuries and deaths associated with consumer products."   https://www.cpsc.gov/incident.html

Food Safety and Inspection Service (FSIS) - Regulates meat, poultry, & egg products for the U.S. Department of Agriculture.  http://www.fsis.usda.gov/OA/pubs/illness.htm

Food and Drug Administration (FDA) - Regulates seafood, fruits, vegetables, & other non-meat food products, as well as cosmetic related products, medicines, medical devices, and radiation-emitting consumer products such as microwave ovens. The FDA also oversees feed and drugs for pets and farm animals.
http://www.fda.gov/opacom/backgrounders/problem.html

In addition to the reporting of unsafe products as listed above, the FDA also maintains an adverse reaction reporting system called MEDWATCH.  This can be used for reporting serious reactions to medical products and devices.
http://www.fda.gov/medwatch/report/consumer/consumer.htm

If you know of any other agencies you feel should be listed here please email us at: customerservice@safetyalerts.com .

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The information contained herein has been obtained from sources that the Company believes to be reliable, however, the Company has not independently verified or confirmed the information and the recipient acknowledges that no representations or warranties are being made in connection with the use of the information.