October 31, 2003CPSC, Notifier Announce Recall for Fire
product safety recall was conducted by the firm in cooperation with the CPSC.
Consumers should stop using the product immediately unless otherwise
Name of Product: Fire Alarm Control Panel
Manufacturer: Notifier, of Northford, Conn.
Hazard: A software problem can result in system devices unexpectedly
changing their Type ID, making them appear to be photo detectors. This
condition should result in several trouble signals. If the problem is not
corrected, the system will not operate as programmed and will not provide
the expected level of protection.
Incidents/Injuries: Notifier has received eight reports of trouble signals
alarming. In each case the problem was identified and corrected. No injuries
have been reported.
Description: The fire alarm control panel includes the central processing
unit (CPU-2020 and CPU-2) and Display Interface Assembly (DIA-2020 and
DIA-2) components of Notifier model AM2020 and AFP1010 fire alarm control
panels with date codes from 0100 to 2003 and firmware version 3.0 and 3.01.
The date codes appear on the back outer edge of the PC boards.
Sold At: Notifier distributors nationwide from January 2000 through May
2002. The list price for the CPU and DIA combination for the model AM2020 is
about $6,400, and the list price for the CPU and DIA combination for the
model AFP1010 is about $3,370.
Manufactured In: United States
Remedy: Notifier will provide an upgraded CPU firmware set for each AM2020
and AFT1010 panel at no charge.
Consumer Contact: Distributors should contact their Notifier customer
service representative at (800) 289-3473 between 8 a.m. and 5 p.m. ET,
Monday through Friday to receive the firmware upgrade.
Media Contact: Leslie Craddock, (203) 484-7161.