September 10, 2003CPSC, OnQ Technologies Announce Recall of
Telephone Line-Sharing Devices
The U.S. Consumer
Product Safety Commission announces the following recall in voluntary
cooperation with the firm below. Consumers should stop using recalled
products immediately unless otherwise instructed.
Name of product: "OnQ" Telephone Line-Sharing Devices
Manufacturer: OnQ Technologies, of Middletown, Pa.
Hazard: A security system connected to this device could be prevented from
notifying emergency personnel of a hazard. The delay could cause consumers
to suffer injuries.
Incidents/Injuries: None reported.
Description: The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM
w/SURGE." The devices are professionally installed as part of a telephone
line-sharing system in homes. One of the slots on the device is labeled,
"SECURITY." The security line should get priority in an emergency. Part
number 364551-01, written on the product label, and a date code (DC) of
"2303" (meaning the 23rd week of 2003) or earlier are included in the
recall. The date code is located on the edge of the device, above the
Sold at: Distributors of electrical devices and sold by professional
installers nationwide and in Canada between November 2002 and June 2003 for
Manufactured in: United States.
Remedy: Consumers should contact OnQ to receive free replacement of the
telephone line-sharing device.
Consumer Contact: Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET
Monday through Friday.