August 28, 2003CPSC, IBM and LiteOn Technology Announce
Expansion of Previously Announced Recall of Computer Monitors
cooperation with the U.S. Consumer Product Safety Commission (CPSC), IBM, of
Armonk, N.Y., and LiteOn Technology, of Taipei, Taiwan, are voluntarily
expanding their recall to repair program for G51 and G51t computer monitors
manufactured by LiteOn and sold by IBM. The original recall, which was
announced on March 4, 2003, involved 56,000 computer monitors. The expansion
includes 63,000 additional G51 and G51t monitors that were manufactured
through September 1998. The monitor's circuit board can overheat and smoke,
posing a fire hazard to consumers.
IBM and LiteOn have received seven reports of monitors overheating and
smoking, including one report of minor property damage and one report of
minor smoke inhalation.
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t
Touch Screen CRT models. The G51 and G51t monitors have the following model
numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S,
6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51
models also has a date of manufacture between June 1997 and September 1998.
The "IBM" logo can be found on the front of the units, which were
manufactured in China, Malaysia, and the United Kingdom.
IBM, MicroTouch Systems, and major retail stores nationwide, including Best
Buy, CompUSA, Office Max, and Radio Shack, sold the monitors from June 1997
through December 1998 for about $370.
Consumers should stop using these monitors immediately and contact the IBM
Repair Center toll-free at (866) 644-3155 between 9 a.m. and 7 p.m. ET
Monday through Friday to confirm whether their monitor is covered by the
recall. Consumers with a recalled unit will receive a free inspection and
repair or a replacement unit. For more information, consumers can log on the
company's website at www.ibm.com/pc/g51recall.