May 28, 2003Recall Update: Central
Sprinkler Company To Replace O-Ring Fire Sprinklers
Lansdale, PA (SafetyAlerts)
Central Sprinkler Company, an affiliate of Tyco Fire Products LP are
announcing a modification to the voluntary replacement program announced on
July 19, 2001. The company is replacing 35 million Central fire sprinklers
that have O-ring seals. The program also includes a limited number of O-ring
models sold by Gem Sprinkler Company and Star Sprinkler, Inc. totaling about
167,000 sprinkler heads. Under the original recall program, consumers were
required to use Central contractors. Now, after notifying Central in advance
and completing certain forms, consumers also can hire their own contractors
and be reimbursed for all or some of the labor charges.
Central initiated the voluntary replacement program in 2001 because it
discovered the performance of these O-ring sprinklers can degrade over time.
These sprinkler heads can corrode or minerals, salts and other contaminants
in water can affect the rubber O-ring seals. These factors could cause the
sprinkler heads not to activate in a fire. Central is providing newer fire
sprinklers that do not use O-ring seals.
Central is providing free of charge replacement sprinkler heads and the
labor needed to replace the sprinklers. As before, Central will arrange for
the installation by using either its own Central Field Service crews or by
contracting with professional sprinkler contractors. Now, consumers can
arrange to have the free replacement sprinklers installed themselves rather
than waiting for Central to arrange for installation. Subject to certain
conditions, including advance notice to Central, verification of the
replacements and return of the removed sprinklers, Central will provide
either full or partial reimbursement for labor charges.
Building and homeowners should check their fire sprinklers immediately to
see if they are part of this voluntary replacement program. For more
information on how to identify sprinklers subject to this program and to
learn how to participate in this program, call the Notice Packet Request
Line at 1-800-871-3492 24 hours a day, 7 days a week or access the program's
web site at www.SprinklerReplacement.com.