January 15, 2003American Power Conversion Has Recalled
Back-Up Power Supply Systems
Kingston, R.I. (SafetyAlerts)
- American Power Conversion Corporation (APC) has recalled
about 900,000 back-up power supply devices. These devices are primarily used
to protect computers in case of a power failure. The power supply device can
fail, causing the unit to overheat, which may pose a fire hazard to consumers.
APC has received six reports of units overheating resulting in the melting
of the unit's outer casing and three reports of minor property damage. No
injuries have been reported.
The recalled Back-UPS® CS Uninterruptible Power Supply devices include the
Back-UPS CS350 and the Back-UPS CS 500 models. The model number can be found
on the front of the unit, along with the words, "Back-UPS CS" and "APC." In
addition, one of the following numbers shows up on the bar code label
located on the bottom of the unit: BK350, BK500, BK500BLK. The recalled
power supply devices also have one of the following serial numbers - AB0048
through AB0251, BB0104 through BB0251, and JB0125 through JB0251 - which can
be found on the bottom of the unit. Units with an "R" at the end of the
serial number within the above ranges are not part of this recall.
Retailers, computer and electrical distributors, and catalogs nationwide
sold the power supply devices from November 2000 through December 2002 for
between $70 and $130.
Consumers should immediately stop using the power supply devices by turning
off the power to all connected equipment, turning the Back- UPS CS off, and
then unplugging it from the electrical outlet. To obtain a free replacement
unit, consumers should contact the company at (866) APC-RELY (272-7359)
between 9 a.m. and 5 p.m. ET Monday through Friday or log on to the
company's website at www.apc.com/rely.