September 9, 2002Eastman Kodak Has Recalled
DC5000-Model Digital Cameras
- Eastman Kodak Company has recalled
about 75,000 DC5000-model digital cameras worldwide. Due to a manufacturing
defect, consumers using these cameras can suffer an electrical shock.
Kodak has received 12 reports, including six in the U.S., of consumers who
experienced an electrical shock while changing batteries, or installing or
removing the memory card or USB cable. There have been no reports of serious
These are Kodak DC5000-model cameras. The brand name and model number are
written on the front of the camera at the bottom right-hand corner. All
DC5000 cameras carry a plate on the bottom of the camera containing the
Kodak product identifier reading "KJCAA" followed by an eight-digit serial
number. The serial number range is 01800001 through 11700825.
Department, electronic, computer and camera stores, as well as mail-order
and web retailers sold these cameras nationwide from June 2000 through
August 2002 for between $600 and $700.
Consumers should immediately stop using the Kodak DC5000 Zoom Digital Camera
and contact Kodak. The company will cover the cost of inspection, any
necessary repair and shipping to and from Kodak repair centers. To receive a
postage-paid mailer to return your camera, or for more information, contact
Kodak online at www.kodak.com Consumers also can contact Kodak toll-free at
(888) 793-2977 between 9 a.m. and 8 p.m. ET Monday through Friday. For
consumers outside the United States, please contact your local Kodak digital
camera support center or visit www.kodak.com
This recall includes the DC5000 model only. No other Kodak cameras are
affected by this recall.