August 19, 2002
Continental Tire Has Recalled Tires
- Continental Tire North America, Inc. has recalled 595,000 of its
Continental P275/60R17 ContiTrac AW and General Grabber AW P275/60R17 tires.
Consumers will receive free replacements.
The tires involved have DOT codes from 109 to 4400. They were produced
between March 1999 and October 2000 and furnished as original equipment on
106,701 2000-model year and certain 2001-model year two-wheel-drive Ford
Expedition and two-wheel-drive Lincoln Navigator sport utility vehicles.
Approximately 60,000 of the tires are in the replacement market.
"Ford Motor Company has been fully informed of this action," reported as
said by Mark Sowka, vice-president Original Equipment, Continental Tire
North America, "and Continental has been working in close cooperation with
Ford to ensure an efficient implementation."
"We closely monitor the performance of our products," added Sowka. "When we
recently became aware that these tires were not performing up to our
standards, after two years in service, we were quickly able to identify the
period of production in question."
"The voluntary recall we are announcing today shows how Ford and Continental
early warning/quality systems work together and why we are at the forefront
of testing, data analysis and responsiveness."
"Continental is focused on automotive safety and we want to be certain that
only the highest quality products are on the road."
Continental announced these additional steps to assist and inform consumers:
Toll-free Hotline & E-Mail. Consumers can get questions answered and receive
information about how to identify the affected tires and where to get free
replacements. Operators will be available from 8 a.m. 7 p.m. (EDT). The
number is: 1-800-TIRE-FIX (847-3349). Consumers can also e-mail us at
Notification letter. All consumers will receive a letter from Continental
Tire directing them to the appropriate dealer for replacement, and providing
them with all necessary information.
Special Website. A link from www.contigentire.com will provide information
about the process of identifying and replacement of the affected tires, and
answers to frequently asked questions.
Additional Communications. The company will work closely with the National
Highway Traffic Safety Administration in this effort and will take whatever
additional steps necessary to keep the public informed.
Separately, Continental is also initiating a voluntary recall of 3,505
Continental 315/80R 22.5 154/150MHSR1 tires, produced from September 2001 to
June 2002. These tires are used in a specific commercial application on
certain buses. Continental will notify affected customers and will provide
free replacements. For further information please call the Commercial Tire
Group Warranty Center, toll free at 1-800-726-7113.
Regarding Auto Recalls
Frequently SafetyAlerts will list
auto recalls before
your dealer will know about them. If you have a vehicle
affected by one of these posted recalls be sure and
write down the NHTSA
CAMPAIGN ID Number.
If your dealer doesn't know about the recall when you
check, ask them how they are notified of recalls and
when the next update is due.
Did you know?
During 2001 there were over
1575 products recalled in the United
States for safety reasons!
How many did you hear
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