December 14, 2001
TruHeat Has Recalled Spa Heaters
- TruHeat Corp.
about 142,000 spa heaters sold with Hot Spring® and Tiger River® spas. The
spa heaters have an internal electrical connection that can overheat and
ignite the heater and spa, posing a fire hazard.
TruHeat has received 192 reports of the heaters on these spas failing, and
22 reports of these incidents resulting in fire damage outside the heater or
spa. No injuries have been reported.
These are No-Fault® 6000 model spa heaters sold with Hot Spring® and Tiger
River® spas. The spa brand name is written on the control panel. The spa
heater brand name and model number are on a label on the side of the heater.
The spa heater is located behind a removable panel on the front of the spa.
Read the owner's manual for instructions on turning off power to the spa
before accessing the spa heater. This recall only includes spas installed in
Independent spa dealers nationwide sold spas with these heaters from January
1997 through January 2001. The price for these spas is between $4,000 and
TruHeat is contacting its customers about this recall and providing them
with a free insulation kit. Consumers who have not been contacted should
immediately call the TruHeat Response Hotline at (800) 858-2122 between 8
a.m. and 8 p.m. ET, any day of the week, to determine if their spa heater is
part of this recall. To avoid all risk of an incident pending receipt of an
insulation kit, consumers are advised to shut off their heaters until a kit
is installed. If the spa is in a location where it is exposed to freezing
temperatures and the heater is shut off (pending receipt of a kit), the spa
should be drained according to the owner's manual to prevent damage to the
spa by freezing water.