May 10, 2000Certain Intel Memory Chips may
Cause System Hangs or Reboots
Atlanta, GA (SafetyAlerts) - Intel has announced
that they will be replacing some memory translator hubs (MTH) in some system boards.
The MTH may be affected by system noise and may cause intermittent system reboots
or system hangs during operation.
This problem may result in lost or
corrupted data. Intel has placed the MTH component and an Intel motherboard that
uses the part on shipment hold.
Intel , The MTH is a component that enables
SDRAM and was introduced in November 1999. The MTH component is used on some boards
and in some systems using the Intel® 820 Chipset, including the Intel® CC820 Desktop
Board Family with SDRAM. This issue does not impact boards or systems using the Intel 820
Chipset with RDRAM* memory.
Intel has stated that the problem is intermittent
and has only been observed on some, not all, boards that have an MTH component.
Intel has adjusted the design of the MTH component to address this issue by improving the
noise immunity of the part. Intel will do testing and validation with this new version of
the MTH component.
Computer users who want to know if their
board/system uses an MTH component can contact their computer maker for more information,
or they can download the Intel® MTH
ID Utility to determine if they have a board/system containing the MTH component.
Notice of this product warning was sent via email
to SafeMail subscribers May 10,
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