January 14, 2000AllerCare Dust Mite Carpet
Powder and Dust Mite Allergen Spray Recalled
Racine, WI (SafetyAlerts) - SC Johnson has today
initiated a recall of AllerCare Dust Mite Carpet Powder and AllerCare
Dust Mite Allergen Spray because some consumers, particularly those with severe allergies
and asthma, have reported reactions related to the level of fragrance in the products.
The company has advised retail stores
across the country to remove these products from store shelves.
The company's decision came following an analysis
of phone inquiries and reports into its toll-free consumer help line. While the vast
majority of consumers, over 99% of those who purchased AllerCare, were well
satisfied with these convenient and affordable home allergen control products, the level
of dissatisfaction was such that the products do not meet the high standards set by the
The company has reported these findings to the
U.S. Environmental Protection Agency, who is aware of and supports this voluntary action.
If a consumer has purchased AllerCare
products and suffers from severe allergies and asthma, as with any other household
product, they should consult their physician before use.
Dust mites are the #1 indoor allergen, a key
factor in the rise in childhood asthma. AllerCare products were a welcomed
alternative to the costly removal of carpet or upholstery which doctors recommended to
help reduce allergen exposure in the homes. The products were nearly ten years in
development, and used in tens of thousands of homes the year before launch with no
indication that fragrance was an issue.
Extensive product efficacy and product safety
testing conducted on AllerCare far exceeded the norm for SC Johnson or other
household products. However, following national introduction, a small subset of the
population (less than 1%) with uniquely high sensitivities, particularly among those with
severe allergies and asthma, was detected.
Unfortunately, the company could not separate
these highly sensitive consumers, who should not use these products, from the general
allergy-suffering public for whom the products were designed. Hence, the company felt that
the appropriate action was to remove these products from store shelves.
Consumers are being asked to contact the company
directly toll-free at 1-877-255-3722 with any questions.
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