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January 14, 2000

AllerCare™ Dust Mite Carpet Powder and Dust Mite Allergen Spray Recalled

Racine, WI (SafetyAlerts) - SC Johnson has today initiated a recall of  AllerCare™ Dust Mite Carpet Powder and AllerCare™ Dust Mite Allergen Spray because some consumers, particularly those with severe allergies and asthma, have reported reactions related to the level of fragrance in the products.

The company has advised retail stores across the country to remove these products from store shelves.

The company's decision came following an analysis of phone inquiries and reports into its toll-free consumer help line.  While the vast majority of consumers, over 99% of those who purchased AllerCare™, were well satisfied with these convenient and affordable home allergen control products, the level of dissatisfaction was such that the products do not meet the high standards set by the company.

The company has reported these findings to the U.S. Environmental Protection Agency, who is aware of and supports this voluntary action.

If a consumer has purchased AllerCare™ products and suffers from severe allergies and asthma, as with any other household product, they should consult their physician before use.

Dust mites are the #1 indoor allergen, a key factor in the rise in childhood asthma.  AllerCare™ products were a welcomed alternative to the costly removal of carpet or upholstery which doctors recommended to help reduce allergen exposure in the homes. The products were nearly ten years in development, and used in tens of thousands of homes the year before launch with no indication that fragrance was an issue.

Extensive product efficacy and product safety testing conducted on AllerCare™ far exceeded the norm for SC Johnson or other household products. However, following national introduction, a small subset of the population (less than 1%) with uniquely high sensitivities, particularly among those with severe allergies and asthma, was detected.

Unfortunately, the company could not separate these highly sensitive consumers, who should not use these products, from the general allergy-suffering public for whom the products were designed. Hence, the company felt that the appropriate action was to remove these products from store shelves.

Consumers are being asked to contact the company directly toll-free at 1-877-255-3722 with any questions.

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Did you know?
During 2000 there were over
1050 products recalled in the United
States for safety reasons!

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