December 14, 2000
GE Announces Free Repair Supplement forPreviously Recalled
Recalled Units Still Being
Used, Creating Risk of Fire
Louisville, Ky (SafetyAlerts) - General Electric
Appliances Co. said today it is offering a free repair option in the form of a rewiring
for its recalled GE and Hotpoint dishwashers. With the free rewire option, a GE-authorized
technician will rewire the slide switch at no cost to consumers. This supplements the
original rebate program
announced October 19, 1999. The dishwashers have a slide switch that can melt and ignite,
presenting a fire hazard. CPSC is aware of approximately 90 incidents associated with
these dishwashers. GE manufactured 3.1 million of these dishwashers between 1983 and 1989.
In the recall announced last year, GE provided consumers with a rebate toward the purchase
of a new dishwasher. CPSC and GE are announcing the supplemental rewiring option to
increase the effectiveness of the original program, which has to date been implemented in
over 628,000 units. CPSC and GE are cooperating in an effort to reach people who may not
have previously come forward.
Both the CPSC and GE strongly urge consumers who have not replaced their recalled units
under the original rebate program to contact GE right away to schedule a free rewiring or
participate in the original rebate program. Until the dishwasher has been rewired,
consumers should keep the dishwasher door unlatched at all times to prevent the flow of
electrical current that creates a risk of fire.
The slide switch allows consumers to choose between heated drying and "energy
saver" functions. Over time, the slide switch can melt and ignite, presenting a fire
hazard. In the free rewiring program announced today, GE-authorized technicians will
rewire the slide switch, eliminating it from the electrical circuit and thereby
eliminating the fire risk.
There have been approximately 90 incidents of fire, smoking and melted switches, 14 of
which included fires that spread beyond the dishwasher. Approximately 10 incidents have
occurred since the recall announcement. No injuries have been reported.
The GE and Hotpoint dishwashers involved are models beginning with GSD500D, GSD500G,
GSD540, HDA467, HDA477, or HDA487 with a serial number that has a second letter of A, M,
R, S, T, V or Z (for example, BM12345). The model and serial numbers are located on a
rectangular label that is on either the right or left front edge of the inner tub. The GE
or Hotpoint brand name is on the front of the dishwasher.
Consumers that have one of these recalled dishwashers should immediately discontinue use,
unlatch the door, and contact GE at 1-800- 599-2929 anytime or at www.geappliancerecall.com.
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