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SafetyAlerts
March 9, 2000

Ford Extends Warranty  on Head Gaskets for 1994-1995 Taurus and Sable, 1994 Continental, and 1995 Windstar

Dearborn, MI (SafetyAlerts) - Ford Motor Company has announced a warranty extension for head gaskets on the 1994 Lincoln Continental, 1995 Ford Windstar, and the 1994-1995 Ford Taurus and Mercury Sable automobiles equipped with the front-wheel drive 3.8 liter engine.

The new warranty extension will cover repairs to the head gaskets on these vehicles for up to 7 years, or 100,000 miles, which ever occurs first.

This is the second extension of this warranty issued by Ford. "As these vehicles aged, we have received new data that indicates some owners are having failures outside the original warranty extension." Ann O'Neil, director, vehicle service and programs for Ford said.  "We have looked at the data, listened to the voice of our customers and are taking this action because customer satisfaction is our number one priority."

Owners who experience a head gasket failure will receive free repair work or, if necessary, a replacement engine.

In the event of a catastrophic failure of the engine, if no replacement engines can be obtained within a reasonable time (5 days or so), Ford will offer to buy back the vehicles for the NADA average wholesale price plus $3,000 towards a new vehicle.

Owners who have already experienced head gasket failures during the 7 year/100,000 mile time frame will be eligible for a full refund for past repairs, or for a limited time, may choose a $4,000 certificate to be used towards the purchase of lease of a new Ford, Lincoln or mercury vehicle.

Questions regarding this action should be directed to Ford customer service at 1-800-392-3673.

 
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During 2000 there were over
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