November 26, 2001
NTT DoCoMo Announces They Will Recall
Certain Mobile Devices
- TOKYO, JAPAN, November 26, 2001---NTT DoCoMo, Inc.
announced today that a software glitch has been discovered in about 1,500
units of the FOMA N2002, a third-generation (3G) mobile phone model.
The phone becomes frozen when accessing a small number of websites
incorporating certain site-construction specifications. The following data
Stored i-mode mail
Stored data for i appli
Details regarding incoming and outgoing calls
Voice communications and other functions, including the phone's telephone
directory, as well as downloaded i-motion data, ring melody and screen, are
Once the company is ready to replace the handsets, users will be able to
exchange their existing handsets for new ones at any NTT DoCoMo branch
offices and affiliated NTT DoCoMo retail shops called "DoCoMo Shop" from
December 1, 2001.
Sales of the FOMA N2002 model were suspended today. NTT DoCoMo will resume
them on December 1, 2001.