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September 7, 1999

Fires Spark Recall of West Bend Water Distillers

Fire Hazard RecallWEST BEND, WI (SafetyAlerts) - The West Bend Co. today announced the recall of about 16,000 model W10120 water distillers used to purify water. These distillers can overheat, posing a fire hazard.

West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries.

The oval-shaped distillers purify water, are made of white plastic, and have a clear, blue collection jug. The housing looks similar to a large automatic coffeemaker.

The recalled products were sold under various trademarks which are printed on the front of the distillers. These trademarks include Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex and West Bend. A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall.

Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers for about $500.

Consumers should stop using these water distillers immediately.  To have your distiller repaired, owners should call West Bend at (800) 377-3038 anytime.

West Bend will send a UPS label to each owner of an affected distiller.  This label assures that the company will pay for all shipping and handling, but customers must bring the distiller to a UPS drop off location. The label also will aid West Bend in tracking the repair and in assuring a quick return of the product.

For more information or to have your water distiller repaired, call West Bend at (800) 377-3038.

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The information contained herein has been obtained from sources that the Company believes to be reliable, however, the Company has not independently verified or confirmed the information and the recipient acknowledges that no representations or warranties are being made in connection with the use of the information.