September 7, 1999
Fires Spark Recall of West Bend Water Distillers
WEST BEND, WI (SafetyAlerts)
- The West Bend Co. today announced the recall of about 16,000 model W10120 water
distillers used to purify water. These distillers can overheat, posing a fire hazard.
West Bend has received three reports of these
distillers overheating and catching fire. There have been no reports of injuries.
The oval-shaped distillers purify water, are made
of white plastic, and have a clear, blue collection jug. The housing looks similar to a
large automatic coffeemaker.
The recalled products were sold under various
trademarks which are printed on the front of the distillers. These trademarks include
Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex
and West Bend. A label on the bottom of the unit has the model number, W10120, and a date
code from 9722 to 9848 in black print. Labels with red or gold print are not part of the
Direct selling dealers and door-to-door sales
representatives nationwide sold these recalled distillers for about $500.
Consumers should stop using these water distillers
immediately. To have your distiller repaired, owners should call West Bend at (800)
West Bend will send a UPS label to each owner of
an affected distiller. This label assures that the company will pay for all shipping
and handling, but customers must bring the distiller to a UPS drop off location. The label
also will aid West Bend in tracking the repair and in assuring a quick return of the
For more information or to have your water
distiller repaired, call West Bend at (800) 377-3038.
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