October 21, 1997
Release # 98-014
|CPSC: Mark Ross
(301) 504-0580 Ext. 1188
CPSC, Dell Announce Recall of AC Adapters for
Latitude LM Notebook Computers and Latitude LM Port Replicators
WASHINGTON, D.C. -
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer
Corp., of Round Rock, Texas, is voluntarily recalling about 233,000 AC adapters supplied
with its Latitude LM notebook computers and Latitude LM port replicators in the United
States. Dell also is recalling these adapters throughout the world. The port replicator is
a docking station used to connect the notebook computer to an external monitor and
keyboard. The AC adapter's connector pins can break off from the adapter and remain in the
power cord, posing a shock hazard.
Dell has received 111 reports of the adapters' connector pins breaking off. No injuries
have been reported.
These black AC adapters come with the Dell Latitude LM notebook computers and port
replicators. The adapters are 4 inches long by 2.25 inches wide and have one attached cord
and one detachable power cord. The bottom of the adapter is labeled in part,
"DELL...MADE IN TAIWAN." These adapter can be identified easily because the
first eight digits of the "DP/N" bar code are "00097689" or
"00099500." The "DP/N" bar code is on the bottom of the adapter. The
only versions of the "00099500" adapters that are subject to this recall are
those that have "A00, A01, A02, or A03" at the far right of the bar code.
Dell's direct sales force, Internet ordering site and toll-free number sold the AC
adapters with the Latitude LM notebook computers and port replicators from June 1996 to
October 1997. The adapters also were sold separately for about $39.
Consumers should stop using these AC adapters immediately and contact the company to
receive a free replacement adapter and instructions for the safe use of the computer. To
contact Dell, call (800) 715-1483 between 8:30 a.m. and 8 p.m. EDT Monday through Friday,
or access their Internet site at
Latitude notebook computers and port replicators are not included in this recall.
The U.S. Consumer Product
Safety Commission protects the public from the unreasonable risk of injury or death from
15,000 types of consumer products under the agency's jurisdiction. To report a dangerous
product or a product-related injury and for information on CPSC's fax-on-demand service,
call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order
a press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to firstname.lastname@example.org.