September 4, 1997
Release # 97-183
|CPSC: Mark Ross
(301) 504-0580 Ext. 1188
CPSC, Digital Equipment Corp. Announce Recall of
AC Adapters for Notebook Computers
WASHINGTON, D.C. -
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Digital Equipment
Corp. of Maynard, Mass., is voluntarily recalling AC adapters used with its HiNote VP 500
series notebook computer. About 20,000 of these adapters were sold in the U.S. The AC
adapters' connector contact pins can break off from the adapter and remain in the power
cord, posing a shock hazard. The connector pins connect the AC adapter to the AC power
CPSC and Digital Equipment Corp. are not aware of any injuries involving these AC
adapters. Digital is aware of eight incidents of a pin breaking off inside the power cord,
one in the U.S., four in Australia, two in Canada and one in Asia.
These gray AC adapters come with HiNote VP 500 series of notebook computers. The adapters
are 4 inches long by 2.25 inches wide, and have a 4 foot power cord attached. They can be
identified by part numbers 30-47941-01 Rev. A01 or 30-47941 Rev. B01 which appears on the
bar code label.
Commercial dealers nationwide sold the AC adapters with the Digital HiNote VP 500 series
from September 1996 through August 1997. These adapters also were sold separately by
Digital or its commercial dealers.
Consumers should stop using these AC adapters immediately and contact the company to
receive a free replacement adapter, as well as instructions for safe use of the computer.
To contact Digital, call (800) 550-4741 between 8:30 a.m. and 8 p.m. EDT Monday through
The Digital HiNote VP 500 series notebook computer is not included in this recall.
The U.S. Consumer Product
Safety Commission protects the public from the unreasonable risk of injury or death from
15,000 types of consumer products under the agency's jurisdiction. To report a dangerous
product or a product-related injury and for information on CPSC's fax-on-demand service,
call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order
a press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to firstname.lastname@example.org.