May 29, 1996
Release # 96-133
|CPSC: Kate Premo
(301) 504-0580 Ext. 1187
CPSC and Whirlpool Announce Dishwasher Recall
WASHINGTON, D.C. - In cooperation with the U.S.
Consumer Product Safety Commission (CPSC), Whirlpool Corporation of Benton Harbor, Mich.
is announcing the voluntary recall of approximately 500,000 Whirlpool and Kenmore brand
dishwashers. Wiring in the door latch may overheat and catch fire.
Whirlpool has received 20 claims of property damage. To date, no injuries have been
The dishwashers sold nationwide from June, 1991 through October, 1992 for $350 to $475.
About half of the dishwashers were sold by Sears, Roebuck and Co. Affected Whirlpool brand
dishwashers have model numbers beginning with DU8, DP8, DU9 and GDP, such as DU8700XY-1.
Affected Kenmore dishwashers have model numbers beginning with 665, such as 665.1665591.
In addition to model numbers, both Whirlpool and Kenmore have serial numbers ranging from
FA2400000 through FA5299999 or from FB0100000 through FB1899999. These model numbers and
serial numbers can be found on a plate on the right front edge of the tub, inside the
Owners of the affected models should immediately stop using them. Dishwasher doors should
be unlatched until service is completed.
Owners of Whirlpool brand dishwashers should have their model number and serial number
available, then call (800) 874-9481. Whirlpool will arrange a service call or repair at no
cost to consumers.
Consumers who bought either Whirlpool brand or Kenmore brand affected dishwashers from
Sears, Roebuck and Co. will be notified directly by Sears representatives. Arrangements
for a service call/repair will also be made at no cost to consumers. Sears customers who
require additional information prior to notification should have their model number and
serial number available, then call (800) 927-1625.
The U.S. Consumer Product Safety
Commission protects the public from the unreasonable risk of injury or death from 15,000
types of consumer products under the agency's jurisdiction. To report a dangerous product
or a product-related injury and for information on CPSC's fax-on-demand service, call
CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a
press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to email@example.com.