April 15, 1996
Release # 96-102
|CPSC: Kate Premo
(301) 504-0580 Ext. 1187
CPSC and Square D Announce "TW" In-Wall
WASHINGTON, D.C. - In cooperation with the U.S.
Consumer Product Safety Commission (CPSC), Square D Company of Palatine, Ill., is
announcing a voluntary recall of approximately 80,000 electric in-wall heaters. A rubber
grommet, which holds the heater's fan in place, may deteriorate over time, causing the fan
to stop blowing. If this occurs, the heater coils can overheat to cause burning or
scorching of the wall or nearby house furnishings.
Square D Company has received about 50 complaints or claims of in-wall heaters
overheating, including fourteen claims of property damage. The involvement of the in-wall
heaters in the reported incidents has not been confirmed.
This recall involves electric in-wall "TW" heaters sold between 1970 and 1986
with brand names Square D and Nelco Corporation. Model numbers include TW 2422, TW 2022,
and TW 1222; Series A or B.
To identify the heaters, consumers must remove the grill of their in-wall heater and look
for the identification label located on the left side of the heater just below the blower
To prevent the potential for fire or injury, consumers should immediately turn off the
power to the affected heaters and stop using them until they are replaced.
Square D no longer sells these heaters. A major heater manufacturer has agreed to provide
replacement heaters for a discount of 50 percent off the retail list price to consumers
who own recalled Square D heaters.
To obtain a discount on the purchase of a new, similar heater, consumers must remove the
model identification labels from recalled heaters and turn in the labels at the time of
purchase. Owners can obtain a discount on any purchase of the same number of heaters of
equal or less physical size and wattage. For further information and to identify the
nearest participating replacement distributor, consumers should call (800) 666-7557.
This is the second voluntary recall announced in a week by CPSC and Square D. The earlier
program was on 920,000 Square D and Nelco Corporation brand baseboard heaters sold between
1970 and 1986. For more information on the prior recall, consumers should call (800)
The U.S. Consumer Product Safety Commission
protects the public from the unreasonable risk of injury or death from 15,000 types of
consumer products under the agency's jurisdiction. To report a dangerous product or a
product-related injury and for information on CPSC's fax-on-demand service, call CPSC's
hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a press
release through fax-on-demand, call (301) 504-0051 from the handset of your fax machine
and enter the release number. Consumers can report product hazards to email@example.com.