October 27, 1995
Release # 96-010
|CPSC: Kate Primo
(301) 504-0580 Ext. 1187
CPSC, Matsushita Electric Corp. of Americal
Announce Panansonic Computer Printer Recall
Clarification: Please note revised model number
WASHINGTON, D.C. In cooperation with the U.S.
Consumer Product Safety Commission (CPSC), Matsushita Electric Corporation of America of
Secaucus, N.J., is announcing a voluntary program to inspect approximately 3,000 Panasonic
brand laser printers that may have been incorrectly assembled and, if not properly
grounded, may pose an electrical shock hazard.
Model KX-P6100 and KX-P6500 laser printers were sold nationwide from April through October
1995 for between $400 and $500. Model numbers appear on the front of the printer to the
left of the on/off indicator lights.
Owners of Panasonic KX-P6100 or KX-P6500 model printers should call (800) 328-6394 to
schedule a free inspection by trained service personnel. If the printer is defective,
Panasonic will arrange to have the printer replaced, at no charge to the consumer, with a
printer that has been fully examined to meet specifications. Panasonic will also give
consumers who have their printers inspected a free toner cartridge.
Printers that have passed inspection and do not have this defect have a colored dot on the
underside of the printer and on the box in which they are packed. Panasonic, which
reported this matter to the CPSC, has not received any reports of complaints or incidents
related to this potential defect in the printer. No other Panasonic printer models or
other products are involved in this recall. The company has implemented this program as
part of its commitment to customer safety and product quality.
Media inquiries of Panasonic can be directed to Justin Camerlengo at (201) 392-4437.
The U.S. Consumer Product Safety
Commission protects the public from the unreasonable risk of injury or death from 15,000
types of consumer products under the agency's jurisdiction. To report a dangerous product
or a product-related injury and for information on CPSC's fax-on-demand service, call
CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a
press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to firstname.lastname@example.org.