October 17, 1995
Release # 96-005
|CPSC: Rick Frost
(301) 504-0580 Ext. 1166
CPSC, Maytag Announce Recall to Inspect and
WASHINGTON, D.C. - In cooperation with the U.S.
Consumer Product Safety Commission (CPSC), Maytag Corp. of Newton, Iowa is inspecting and
repairing dishwashers with an electrical component that can fail during use. This small
component, located in the base of the unit, can malfunction, overheat, and in rare
circumstances, cause a fire.
Maytag has received 142 reports of component failures, including one confirmed fire that
involved minor property damage. Maytag reports that most of the failures have occurred
within the first eight months of the dishwasher's installation. The company will focus its
inspection efforts on these dishwashers that it believes to be most at risk for component
failure. There have been no reports of injuries resulting from the electrical component
Maytag brand dishwashers that carry serial numbers ending in one of the following pairs of
letters: KF, KH, KK, KM, KQ, KS, KU, KW, KY, KZ, or MB are affected by this program.
Maytag will mail notices to consumers whose dishwashers are to be inspected. Maytag
Corporation is inspecting and repairing at no charge to consumers
Maytag manufactured a total of 553,000 dishwashers with the component from March 1994
through January 1995. Maytag dealers and other retailers sold these dishwashers nationwide
from April 1994 to October 1995.
Consumers should check their dishwasher's serial number to determine if it may be part of
the inspection and repair program. The serial number is located in the upper left corner
of the dishwasher tub, just below the countertop. Consumers who have one of these
dishwashers can call Maytag Customer Service toll-free at (800) 462-9267 to arrange for
their dishwasher to be inspected, or they can write the company at Maytag Customer
Service, P.O. Box 8021, Cleveland, TN 37320-8021. Maytag recommends that, if consumers
choose to continue to use their dishwashers prior to the inspection, they should do so
only while at home, attending to the appliance.
Maytag media inquiries should be directed to Tom Schwartz, Director Corporate
Communications, at (515) 791-6342.
The U.S. Consumer Product Safety
Commission protects the public from the unreasonable risk of injury or death from 15,000
types of consumer products under the agency's jurisdiction. To report a dangerous product
or a product-related injury and for information on CPSC's fax-on-demand service, call
CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a
press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to email@example.com.