|FOR IMMEDIATE RELEASE
December 21, 1994
Release # 95-051
|CPSC: Kathleen Begala
(301) 504-0580, Ext. 1193
CPSC & KRUPS Announce Action on
WASHINGTON, D.C. - In cooperation with the U.S.
Consumer Product Safety Commission (CPSC), Krups North America Inc. of Closter, N.J., is
voluntarily offering stickers and corrected operating instructions for about 1,472,000
model number 963 Espresso/Cappuccino Machines.
While these coffee machines were distributed to retail stores nationwide from 1985 through
1992, some of the machines may still be on sale. To date, Krups has received 57 reports of
the carafes on the coffee machines shattering, injuring 15 people.
Consumers should note that the letters "min" on the filter holder locking
mechanism do not refer to the strength of the coffee, but rather to the position of the
filter holder. If the filter holder is set far to the left of "min," steam
pressure may build up with enough force to cause the holder to fly out of the coffee
machine. This can happen when the filter holder is moved while the machine is in
operation. If the filter holder falls down, it can hit the glass carafe, causing the glass
to shatter. Flying pieces of metal, glass, plastic, coffee grinds and hot coffee can cause
serious cuts or burns to people standing nearby.
Consumers should rotate the filter holder to the "max" position and call Krups
at (800) 526-5377 to receive a sticker to put over the "min max" position and
revised instructions on how to properly use the machine. Krups is offering a $5 rebate
good for any Krups products to consumers who request the sticker and instructions.
Krups espresso/cappuccino machines manufactures after 1992, which are marked
"Lock," are not involved in this recall.
The U.S. Consumer Product Safety
Commission protects the public from the unreasonable risk of injury or death from 15,000
types of consumer products under the agency's jurisdiction. To report a dangerous product
or a product-related injury and for information on CPSC's fax-on-demand service, call
CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a
press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can obtain this release and recall
information or report product hazards to email@example.com.