Stacey Reuben Mesa
(301) 504-0580 Ext. 1189
|Release # 94-077
Dell DL-1460NI Computer Monitor Recalled
Due to Fire Risk
PRODUCT: Approximately 63,000 Dell Model DL-1460NI
14 inch SVGA color computer monitors sold by Dell, Sam's Club, Costco, Price Club, and
PROBLEM: Internal components may overheat causing a fire hazard.
WHAT TO DO: Consumers using Dell computer monitors should look for the model number
"DL-1460NI" on the back of the monitor. Those having model DL-1460NI monitors
should call Dell at (800)913-3355 to arrange for shipping and repair of the monitor.
WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC),
Dell Computer Corp., Austin, Texas is voluntarily recalling Dell model DL-1460NI 14 inch
SVGA computer monitors. Internal components in the Dell model DL- 1460NI monitor can
overheat, and the monitor can catch fire.
Dell Computer Corporation has received 32 reports of monitors overheating, and in some
cases, catching fire. None of the reported incidents involved personal injury and the
reported fires did not spread. Dell reported this problem to the CPSC.
Dell Computer imported the monitors from a Taiwanese manufacturer in 1992 and 1993. The
involved monitors were sold by Dell directly, and at Sam's Club, Costco, Price Club, and
CompUSA. Approximately 63,000 involved monitors are believed to be in use.
Consumers using Dell computer monitors should look for the model number on the back of
their monitors. Only model DL-1460NI monitors are involved. Consumers having these
monitors should unplug the monitors, and call Dell's recall number (800) 913-3355 between
9 a.m. and 9 p.m. Eastern Time, Monday through Friday, 11 a.m. to 3 p.m. Eastern Time,
Saturday to arrange for free pick-up and repair of the monitors. Owners may also obtain
information and register for repair through Dell's computer bulletin board (512-728-3589),
the Dell forum on Compuserve and America On-Line. The Company will send packing materials
overnight to owners of the monitors. Airborne Express will then pick up the monitors for
return of the repaired unit in 3-5 working days.
Consumers should not call any other Dell 800 number, or any retailer from whom the monitor
may have been purchased, as this will only delay repair of the monitor. Information on
this recall is available via Dell's Techfax(SM) fax service at (800)950-1329. Media
questions should be addressed to Roger Rydell or Michele Moore at (512)728-4100.
The U.S. Consumer Product Safety
Commission protects the public from the unreasonable risk of injury or death from 15,000
types of consumer products under the agency's jurisdiction. To report a dangerous product
or a product-related injury and for information on CPSC's fax-on-demand service, call
CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a
press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to firstname.lastname@example.org.