(301) 504-0580 Ext. 1193
|Release # 92-080
Norelco Fabric Steamer Recalled For Shock
PRODUCT: Certain Norelco Wrinkle Remover Fabric
Steamers model TS-60, distributed to retailers after June 15, 1991.
PROBLEM: Insulation in the steamer's cord may have been damaged during packaging, leaving
a small amount of wiring exposed. The exposed wiring presents a possible shock hazard.
WHAT TO DO: If your model TS-60's date code (stamped on the metal blade of the plug)
begins with 241 through 281 and your cord is damaged, return steamer to retailer for a
replacement or refund. For more information call 1-800-253-8000.
WASHINGTON, DC -- Norelco Consumer Products Company (Norelco), Stamford, CT, in
cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced the
voluntary replacement of certain fabric steamers sold to consumers beginning in July 1991.
The steamer cord presents a possible shock hazard.
Affected are certain Norelco Fabric Steamers/Wrinkle Removers, Model TS-60, sold
nationwide for approximately $17.00 to $22.00 each. Insulation on the product's cord may
have been damaged during the packaging process, leaving a small amount of the wiring
exposed. Norelco believes that only fabric steamers sold in blister packaging, not those
sold in boxes, may have defective cords. In all, 56,880 steamers were distributed in
blister packaging which may have this condition.
Consumers are asked to read the date code stamped on the outside of the metal blades of
the electric plug. If the first three digits of the four-digit number are 241 through 281,
consumers should examine their fabric steamer cords for tears exposing the wiring. If no
tears are present, the steamer is safe to use. If tears are present, however, consumers
should stop use immediately and return the steamer to the store where purchased for a free
replacement or a full refund. Consumers may also return the units by mailing them to:
Norelco Consumer Products Company, A Division of North American Phillips Corp., TS-60
Product Return Dept., 440 N. Medinah, Roselle, IL 60172.
Please return the steamer by UPS or insured parcel post. Consumers must specify whether
they prefer a free replacement steamer or a full refund. All postage costs will be
refunded. For additional information, consumers may call Norelco Consumer Affairs at
The U.S. Consumer Product Safety
Commission protects the public from the unreasonable risk of injury or death from 15,000
types of consumer products under the agency's jurisdiction. To report a dangerous product
or a product-related injury and for information on CPSC's fax-on-demand service, call
CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To order a
press release through fax-on-demand, call (301) 504-0051 from the handset of your fax
machine and enter the release number. Consumers can report product hazards to email@example.com.