April 26, 2001Chrysler Group Recalls Certain
Hills, MI (SafetyAlerts) - The
Chrysler Group and its dealers are notifying approximately 11,000 customers of a voluntary
recall on 2001 model year Town & Country, Voyager, Caravan and Grand Caravan minivans
built between March 22 and April 21 of 2001.
A bolt on the lower control arm of
the front suspension can break, resulting in a loss of vehicle control. The company
discovered several supplier shipments of bolts which were not manufactured to proper
specifications during this period. Six customers have reported control arm issues stemming
from the faulty bolts. There have been no reported accidents or injuries.
This recall affects vehicles
delivered after March 22 in North America, including some 9,000 vehicles sold to customers
in the United States and an additional 1,900 sold to customers in Canada. No vehicles
affected by the
recall have been sold outside of North America.
Owners of recalled vehicles are urged not to drive them. The vehicles will be picked up by
dealers at no cost to the consumer and service technicians will replace the bolt with a
new part. Alternate transportation will be provided by the dealer at no cost.
Customers with recalled vehicles will be contacted by dealers directly. Customers can
check the production date of their vehicle which is noted on a sticker located on the
frame of the driver door opening. The sticker lists an MDH build number (Month, Day, Hour)
and any vehicle with a build date prior to 03-22 or after 04-21 is not affected by the
recall. Customers with recall questions may also contact the DaimlerChrysler Recall Center
at 1-800-853-1403 to verify their vehicle's status using the Vehicle Identification Number
(VIN). The VIN is a 17 digit code located on the top of the driver's side dashboard and is
most readily visible through the windshield.
The recall is limited to vehicles built during the one-month period and includes vehicles
built at both the St. Louis South (Missouri) and Windsor (Ontario) plants. Vehicles
produced at DaimlerChrysler's Graz, Austria plant are not affected by the recall.
Notice of this product warning was
sent via email to SafetyAlerts
subscribers April 26, 2001. For more information regarding the SafetyAlerts free
email alert service please click here.