September 19, 2000
Tires Used On 1998-99 Lincoln Navigators Recalled
NC (SafetyAlerts) -
Continental General Tire, Inc. has announced a customer satisfaction program affecting
approximately 140,000 16" original equipment ContiTrac AS (P245/75R16) tires, mounted
on about 38,000 Lincoln Navigators, model years 1998 and 1999. There are also
approximately 20,000 tires in the replacement market, which will also be eligible for this
The tires will be replaced without cost to Lincoln Navigator customers. This customer
satisfaction program does not apply to any Continental 17" ContiTrac AS (P255/75R17)
tires on the Lincoln Navigator.
Continental General Tire and Lincoln representatives met yesterday afternoon the National
Highway Traffic Safety Administration (NHTSA) to present them with our data and review the
action we are taking. NHTSA stated they will conduct their own investigation into the
problem, but would not comment further.
Both Continental General Tire and Lincoln want to emphasize that this action is not a
Thw company stated it had initiated this recall because a small percentage of 16"
ContiTrac AS tires on the Lincoln Navigator are more susceptible to heat stress that can
cause a condition described as belt lift in the shoulder area of the tire. Under certain
conditions, this belt lift could cause a section of the tread belt package to detach from
the tire casing and minor vehicle body damage could result. There have not been any
reports of catastrophic tire failures causing loss of vehicle control.
Though all Navigators built between January 1997 and March 1998 are subject to the program
we will be replacing only:
Continental ContiTrac AS P245/75R16
DOT No: AD70 449 017 through AD70 449 118
Continental General Tire will provide following tires as replacements:
ContiTrac AS P245/75R16
Grabber AW P255/70R16
Ameri 660 AS P255/70R16
Owners of 1998 and 1999 Lincoln Navigators are encouraged to visit their local Lincoln
dealer for tire inspection and, if necessary, free tire replacement, including mounting
and balancing. The company stated they are shipping and overnighting tires to Lincoln
dealers, and we anticipate all replacements will be completed within eight weeks. We also
encourage Navigator owners to visit Continental General Tire dealers.
Consumers with questions can call 1-800 TIRE-FIX (847-3349) or contact the company by
email at firstname.lastname@example.org. Customers can also contact Lincoln at 1-800-521-4140 for
Safety Alerts compiles
comprehensive safety recall information for the United States. SafeMail is a free email
service to warn consumers of faulty products and contaminated foods. For complete
information regarding current recalls, past recalls and timely product warning
notification visit: www.safetyalerts.com.